Privacy Policy
Last updated: March 2026
Responsible Entity
Yao - Textilreinigung und Nähatelier Glow Swiss Seestrasse 410, 8038 Zurich, Switzerland Email: info@glowswiss.ch Phone: +41 76 465 16 12 This privacy policy applies in accordance with the Swiss Federal Act on Data Protection (nDSG) effective September 1, 2023.
Principles of Data Processing
We process personal data in accordance with the Swiss Data Protection Act (nDSG). Personal data is only retained for as long as necessary for the respective purpose. We implement appropriate technical and organizational measures to protect your data.
Use of this website
This website is hosted by Hostinger. Technical connection data such as IP address, browser type and access time may be processed in server logs to provide and protect the website.
Contact and pickup requests
Details entered in the request form are not stored on this website or sent automatically. Choosing WhatsApp passes the details to WhatsApp. The email button opens a draft in your email application. You decide whether to send it. We use the contact and, where applicable, address details you provide to process your request.
Cookies and external services
This website does not set analytics or marketing cookies and has no integrated payment processing. Fonts and images are served locally. External links to WhatsApp and Google Maps open those services only when clicked. Processing by those services is governed by their respective privacy notices.
Disclosure to third parties
Technical data may be processed by the hosting provider Hostinger. Your chosen contact method passes information to your email provider or WhatsApp. This website does not automatically disclose data to Stripe, Twilio, Resend or Google Analytics.
Your Rights
Under the nDSG, you have the following rights: • Right of access: You may request information about your personal data stored by us. • Right to rectification: You may request the correction of inaccurate data. • Right to deletion: You may request the deletion of your data, unless there is a legal retention obligation. • Right to data portability: You may request the release of your data in a common format. Please contact: info@glowswiss.ch You also have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
Retention Period
Personal data is only stored for as long as necessary for the respective purpose. Order data is retained in accordance with statutory retention periods (typically 10 years for business records under CO Art. 958f).
Data Transfer Abroad
Some of the service providers we use are based outside Switzerland. The transfer of personal data to countries that do not have an adequate level of data protection only occurs using appropriate safeguards (standard contractual clauses) pursuant to Art. 16 nDSG.
Changes
We reserve the right to amend this privacy policy at any time. The current version is always available on our website.
Contact for Data Protection Inquiries
Yao - Textilreinigung und Nähatelier Glow Swiss Seestrasse 410, 8038 Zurich info@glowswiss.ch